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Frequently Asked Questions

Regarding Education & Transport Fees

The fee can be remitted only through a transaction known as Electronic Clearing Service (ECS) between your and our banks. No other mode of payment will be accepted. Fee is not accepted on monthly basis. Bi monthly fee (Education & Transport) can be by ECS on every alternate month starting from month April.
No, you will not be penalized, but we would like to check the details submitted by you and match with our data sent to the bank for any typing errors.
If, despite having sufficient balance before and at the time the NACH hits your account, it is returned, you must visit our Accounts office with the original Bank Statement/ Pass Book to support this. Our Accounts personnel will verify the same and retain a photocopy of the proof of sufficient balance in your account. In such a case, only the fees due has to be paid immediately, by way of Demand Draft.
The school may or may not send a written notice, SMS or e-mail as. However, non-receipt of such a notice cannot be an excuse for continuing to default on any dues. It is expected that, as a responsible parent/guardian, you shall maintain sufficient balance in your bank account from which fee is to be debited. We expect you to ensure that your ward’s fee reaches the school regularly and on time.

Regarding Assessments & Promotion

There is no provision for re-testing students who remain absent on the day of the assessment, or those who have failed in one or more subjects. On medical grounds, if the child is absent on the day of exam, parents must personally submit the leave application along with medical documents supporting the cause on the day of the.
No, we do not have formal assessments for children up to class III. Hence, no prior notice will be sent to the parents. Evaluation of the child’s progress is done on the basis of continuous thematic assessments as well as you can refer the school Almanac for more detail.
We organise Open House sessions at regular intervals during which the teachers give a detailed feedback about your child. Should we feel that your child needs more assistance at home, we will call you for a detailed discussion to iron out the issues. Apart from this, please check the answer scripts of formative assessments which are returned to students (except for classes IX & X) within 10 days of the date of assessment. Parents who wish to know the marks of their wards may consult the Examination Department with prior appointment on working days between 1:15 p.m. & 1.45 p.m.
Our school is characterised by honesty, fairness and equity in students – teacher relationship. We respect the dignity, diversity and rights of students. The welfare of the child is an essential principle of our school ethos. Proper and full records are also maintained by the teachers at all levels and stages of continuous assessment.

Regarding Absence & Late Arrivals

No student who has been absent on the previous day will be allowed to attend class unless her/his parent has entered an explanation stating the reasons for the absence, in the ‘Record of Non Attendance’ section of the almanac, for each day the student has been absent from school. In case of absence of more than two days on medical grounds, Medical Certificate shall be attached along with application.
There is no provision for half a day leave, so students who are not well should not be sent to school. A child will be marked absent if s/he were to be taken home by Parents/guardians/authorised persons during schools hours.
Students are expected to reach school 10 minutes before the start of the Home Room period (start of the school). Students arriving late will not be allowed to enter the school premises without a plausible explanation. Arriving late for school is not acceptable. Students found to have come late for more than one day in a quarter will not be allowed to attend classes on second such occurrence and disciplinary action shall be taken against them.
If, due to certain exigencies, a student has to leave the school campus during school hours, the following rules will be observed:
  1. A written request must be submitted by the parent.
  2. The parents’ copy of identity card must be produced.
  3. The School Leaving Register must be signed..
  4. A Permission Slip must be obtained and shown at the school gate before leaving the campus.
In case of social and family commitments where the child is expected to be present and needs to remain absent from school, parents are requested to get the absence granted from the Principal by submitting the application in person. If prior information is not given then the absence will not be granted and this will result in deduction of grades under CCE.
There is no provision for half a day leave, so students who are not well should not be sent to school even on exam/test days. Child will be marked absent if s/he were to be taken home by parents/guardians/authorised persons during school hours, even if it were to be an examination/test day. Child will be awarded zero for the exam taken on that particular day.

Regarding Transport Facility

It is mandatory for all students to avail bus facility except for students residing in nearby areas clearly specified by school.
Students are allowed to use only their allotted bus and bus stop. There is no provision for temporary change in bus or bus stops.
In case parents want to collect their wards during dispersal on a particular day, the child has to be commute under supervision (to be dropped & collected by parents both ways) for that day. Prior intimation must be given to the Bus/Class Teacher and Transport In-Charge in this regard.
In case there is a permanent change in bus stop and/or bus, the same can be effected by submitting the prescribed application form along with the prescribed fee.
Once the bus stops have been delineated and mentioned in the admission prospectus, they would normally not be changed. However, you could leave an application for the same with the transport in-charge. School bus routes are drawn up based on convenience and viability, ensuring that no route is overly long.
No, we do not allow that. Our policy for making school transport compulsory is embedded in the school philosophy of being environment conscious and eco-friendly. Surely, you know that school buses are far more environmentally sustainable. It is mandatory for all students to avail bus facility except for those residing in nearby areas (as specified by school).
No, we would like you to refrain from such actions. It disturbs the seating arrangement already existing and also leads to a wrong precedence in the long run. You are requested to drop the child to school yourself, subject to the condition that you are able to reach the school well in time. Such students may, however, return by their allotted bus.
No, we do not allow that for children up to class VIII. Should you want your child of class IX onwards, you need to give an application for the same to the school office. You would be allowed to do so only subject to the approval by the Head of School. Such students, if allowed, should carry both the identity cards (student’s and parent’s).
Your child’s safety is our priority as long as he is not handed over to you/designated person at the bus stop. Students should also make sure that they follow all safety norms while travelling, which are mentioned in the almanac. Unruly behaviour in the bus is strictly prohibited.
No child can board/disembark a bus at a bus stop not designated for him, at his own free will.
Q. If the bus is delayed on the return journey what should I do?
Due to heavy rush hour traffic or other unforeseen circumstances, like traffic jams, rallies, etc., the School bus may be delayed. Under such circumstances, you may call the School/Administrative office and get further information.

Regarding Interaction with School Authorities

Parents should call up the school in advance to ask for an appointment and visit the school only after they have been given a confirmed time and date. Should any visiting parent seek to meet school authorities or teachers without appointment they may be denied the request.
You can meet the Principal/Headmistress on all working days with prior appointment.
There would be no adverse repercussions on you or your child. We are a professional organization where we take the inputs of the parents and students very seriously so as to constantly improve the services that we provide to you. Hence all kinds of inputs, suggestions or complaints shall be viewed positively. You can always mail your complaints/suggestions to and you will receive the reply within two working days.
Children must accompany their parents for the Open House, dressed in school uniform and must carry their I-Card and almanac.
Return of any money to parent/guardian is done through RTGS/NEFT into the parent’s bank account. Normally, this process takes 45 days from the date of issue of Transfer Certificate. Parent/guardian must ensure that the ‘Application for Issue of TC’ is filled up in legible BLOCK LETTERS.

Regarding Issue of Documents & Withdrawal

Issue of recommendation letters, bonafide certificates, certificates for tax returns, certificate showing the tuition fee paid to school for reimbursement and other documents as required by parents, will be issued free of cost.
As a rule, I−cards will be replaced after every year. In case the I-card is lost or mutilated, an application for this has to be submitted at the School office, addressed to the Principal. The charges for the same will be as mentioned below – A pair of Student I-Card/Parent I-Card: Rs. " 100 "


Parents will be promptly informed in the event of serious illness or emergencies and may be requested to come to school or to the designated hospital to take their ward home if necessary.
All Circulars are uploaded on school’s website. Parents can directly log in and get the latest Notice and Instructions regarding the academic and co-curricular activities taking place in the school.
Bringing money to school is not allowed. Bringing mobile phones, cameras, I-pods, pen-drives, compact discs, etc., to school is strictly forbidden. If caught, a fine of ` 500 ‘will be imposed.
Students are not allowed to celebrate their birthdays or any other occasion in school by distributing cards, gifts, sweets or chocolates.
Students would be guided for co-curricular activities and projects in school only. However, we would expect you to motivate, encourage and supervise your ward at home. Under no circumstances should a child take professional help and support for his/her projects.
Change in the name of the child is allowed only till the child is in Class VIII. For changing the name of your ward in the school records, the following documents (in original) are required:
1. An affidavit from the Executive Magistrate (Not from the office of Notary), concerning the change in name.
2. Two newspapers (Gujarati & English), where the concerned change of name has been published.
3. A copy of the State Govt. Gazette, where the change in name has been published.
4. A coloured Family Photograph (Father, Child & Mother) in postcard size pasted in the Affidavit and attested by Executive     Magistrate, half on photograph and rest half on the Affidavit. The child should be in school uniform in the photograph.
5. One covering letter from the parent addressed to the Head of School for the change in name of student.
6. However, if the child is in Class IX and above, the change in name is not encouraged and is subject to guidelines laid down by     the CBSE.
Change/Correction in the Date of Birth is not allowed. The Birth Certificate, submitted by the parent, during the admission of the child, is considered as proof of the date of birth. Any request for alteration in the DOB will therefore be considered as a forge, and thereby will never be entertained. In case a child is admitted in Class II or above, the DOB mentioned on the Transfer Certificate of the child, issued from her/his previous school, is considered as the proof for the date of birth.